The Trust Announces Veronica Smith as Administrative Assistant

Veronica Smith is a Black woman with shoulder-length hair and elegant grey shirt with feather fringe. She is sitting on a front porch painted white.

The Kate B. Reynolds Charitable Trust is pleased to announce that Veronica Smith joins the Trust this month as the new administrative assistant. Veronica was previously the lead benefits specialist at Novant Health Valaoras and Lewis OB-GYN.

In this role at the Trust, Veronica will be the first point of contact for people at the Trust and will ensure the smooth daily running of the office. She will support the Trust team through administrative tasks including scheduling meetings, project management, document preparation, and event assistance.

“Veronica’s background in all levels of administrative work and her knack for making people feel comfortable and welcome are huge assets in this role,” said Dr. Laura Gerald, president of the Kate B. Reynolds Charitable Trust. “She is the perfect person to run the office, greet visitors, and provide excellent support to the entire Trust team. We are so excited to have her on board.”

At Novant Health Valaoras and Lewis OB-GYN, Veronica verified insurance coverage and provided coverage benefit education to clinic patients, coordinated payments for services not covered by insurance, and updated patient information and records. Prior to her work with Novant, Veronica served as a patient access representative at Wake Forest University Medical Center, property manager at VTT Management, and an administrative assistant at Quality Education Academy.

“When I saw what the Trust was doing in community and what this role would entail, I wanted to be a part of it,” said Veronica Smith. “I’m so excited to support the team and to be the first face people see when they arrive at the Trust. I love to meet new people, make a space beautiful and organized, help with events, and support the team in the way they need to be supported. This position is a perfect fit for my gifts.”

Veronica’s proudest accomplishment is starting her own nonprofit G2W (Girls To Women), which focused on helping young women navigate the transition through adolescence. While COVID-19 impacted G2W’s ability to continue their work, she remains passionate about issues impacting women and children.

Veronica has done coursework in interior design at Salem College, early elementary education at Winston-Salem State University, and Medical Unit Secretary Certification at Forsyth Technical Community College. A native of Winston-Salem, she has four children and is the proud grandmother to her granddaughter, Nova.